Telephone
1.360.227.6036

E-Mail
info@ivrforbeginners.com

Products

We offer two classes of products.

In the first class is a scalable, customizable, voice-capable Interactive Voice Response server which automates the interaction with customers, clients and employees over telephone lines by means of the applications which it hosts.

In the second class are the applications which plug-in to the server.

We sell applications outright. We sell licenses to the server. The license fee depends on the term of the license and the number of telephone lines supported.

All products are backed by a thirty-day, unconditional, money back guarantee. We suggest that customers who plan to build their own applications first download the free call simulator and use it to prototype an application. In that way, all of the thirty day guarantee period can be used for testing the prototype.

We also do custom development and consulting. See the services page for details.

All prices below are in US dollars and subject to change.

The IVR Server

Our flagship product is a scalable, customizable, voice-capable IVR server which runs on Windows 2000, Windows XP and Windows Server 2003. The license fee that we charge is for our software. We don't sell or rent telephony hardware though we enumerate some hardware options here. On this page we detail how we think it differs from the offerings of other vendors.

Feature Highlights

  • The server is scalable. Applications can be deployed to a directory number which corresponds to a single line or to a special type of endpoint known as a route point. In the latter case the server accepts the call, finds a free line, redirects the call to it, runs the associated application and frees the line automatically when the call ends. Additional hardware may added as needed without modifications to applications.
  • The server is compatible with the telephony equipment of  multiple vendors selling at various price points. 
  • The server is voice-capable. Applications may make use of any SAPI version 5 compliant text to speech (TTS) engine or any compliant automatic speech recognition (ASR) engine. The server software is bundled with Microsoft's TTS and ASR engines. You will find some other TTS options here.
  • The server provides for easy application development in the most popular programming languages on the platforms which it supports. See our FAQ for the list.
  • The server runs as an operating system service which makes for easy administration.

Yearly license fees

1 line $350
2 lines $500
4 lines $750
8 lines $1000
9+ lines Call us

The Applications

Voice-mail to E-mail

Auto attendant

Password reset

You should know ...

  • Our IVR server is licensed, not sold
  • The license fee depends on the number of lines supported and the duration of the license.
  • We offer a thirty day, no-questions-asked, money back guarantee.
  • A smart strategy is to download the free call simulator, use it to prototype an application and then start the 30 day clock.
  • Microsoft, Windows 2000, Windows XP, and Windows Server 2003 are trademarks or registered trademarks of Microsoft Corporation